Kundenberater/in Abfalltransport Inboundtelefonie! MWD
Core
Inbound telephone operator handling customer inquiries and order management for a waste transport company.
Role type
Inbound call center agent
Builds
Customer service interactions and order tracking for waste transport clients
Domain
Waste management / Logistics
Deliverable
client delivery
Required skills
Telephone communication, Microsoft Office basics, Data entry, Customer relationship management
Responsibilities
Answer incoming calls, Create and track offers, Enter and maintain data, Update customer master data, Route calls to further processing