Kabelanbieter in Berlin sucht einen Callcenteragent (m/w/d)
Core
Customer service agent handling inbound calls, order intake, and customer inquiries for a cable provider.
Role type
Customer service representative (via careerplan.io/jobs/12016-10005500698-S-kabelanbieter-in-berlin-sucht-einen-callcenteragent-mwd-at-perzukunft-arbeitsvermittlung-g)
Builds
Customer support interactions for a cable provider
Domain
Telecommunications
Deliverable
client delivery
Required skills
German (spoken and written), telephone etiquette, customer service, data entry, report writing, shift work availability
Responsibilities
Answering customer calls, processing customer orders, handling customer emails, resolving customer complaints, maintaining databases, reporting on calls, escalating issues to colleagues