Kundendienstberater (m/w/d)
Core
Customer service agent handling inbound calls, emails, and travel booking assistance for a car rental company.
Role type
Customer service representative (call center)
Builds
Customer support interactions and travel booking services
Domain
Automotive / Travel services
Deliverable
client delivery
Required skills
Data entry, email management, customer service, travel booking, German (fluent), English (fluent), analytical skills
Responsibilities
Answering and recording customer data, processing incoming emails, serving as the first point of contact in the service hotline, conducting travel bookings, scheduling consultation appointments