Call Center Agent (m/w/d) 3/5 Homeofficemöglichkeit
Hybrid
Core
First point of contact for customers, handling consultation and complaint management via phone, email, or chat.
Role type
customer service representative
Builds
customer support interactions (via careerplan.io/jobs/12016-10005479093-S-call-center-agent-mwd-35-homeofficemoglichkeit-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Domain
call center operations
Deliverable
client delivery
Required skills
PC knowledge, communication skills, customer service orientation, performance readiness, reliability
Responsibilities
Handle customer inquiries via phone, email, or chat; manage complaints; update customer data; ensure quality standards; process customer change requests