Kundenberater in Berlin (m/w/d) - Energietechnik
Core
Handling inbound customer inquiries and data entry for the energy technology sector.
Role type
Customer service representative (inbound)
Builds
Customer support operations for energy technology clients
Domain
Energy technology
Deliverable
client delivery
Required skills
telephone communication, data entry, PC proficiency, customer retention
Responsibilities
Process incoming customer inquiries, attempt to win back customers, enter data into the database, escalate unresolved inquiries to trainees, handle department-specific projects