Callcenteragent (m/w/d) Internet Anbieter
Core
Monitoring service performance, consulting customers on internet provider packages, handling incoming calls, processing complaints, and maintaining customer data.
Role type
Customer service representative (call center)
Builds
Customer support and service monitoring for internet providers
Domain
Telecommunications / Internet services
Deliverable
client delivery
Required skills
MS Office, telephone communication, customer consultation, complaint handling, data documentation
Preferred skills
Experience in call center industry
Responsibilities
Monitor service performance, consult customers on product range, handle incoming calls, process complaints, document and maintain customer data
