Callcenteragent m/w/d für Sportartikel
Based in Germany
Core
Answering customer questions about delivery status and order status for an online sports apparel retailer.
Role type
Customer service representative (call center)
Builds
Online sales support for a sports apparel brand
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
Customer consultation, written and spoken German (native level), spoken English, office administration, IT/EDV knowledge
Responsibilities
Booking and organizing technician appointments, recording calls carefully, handling and processing customer complaints by phone