AB SOFOT Callcenteragent Telefonisten m/w/d Bestellannahme
Core
Handling customer orders and providing support via phone for a retail client.
Role type
Call center agent (order taking)
Builds
Order intake and customer support for retail products
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
German (fluent), English (fluent), order entry, customer consultation
Responsibilities
Taking orders via phone, advising customers on purchased and returned items, entering master data into the system