Callcenter Agent für Bestellannahme (m/w/d) - 19,18€
Core
Handling incoming customer orders via phone, processing orders, answering questions, offering add-on products, and managing customer data.
Role type
Customer service agent (order taking)
Builds
Order intake and customer support for a retail client
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Phone communication, order processing, customer data management, upselling, MS Office basics
Preferred skills
Shift work availability, weekend work availability
Technologies
MS Office
Responsibilities
Answering incoming order calls, processing and updating customer data, answering customer inquiries, offering additional products