IT-Kundenbetreuer/in - Internet - Übertariflich m/w/d
Core
1st Level IT Support specialist handling customer tickets and technical issues via phone, email, and remote access for an internet provider.
Role type
1st Level IT Support Specialist
Builds
IT support services for end-users
Domain
Internet Service Provider / IT Support
Deliverable
client delivery
Required skills
Ticket management, hardware and software troubleshooting, Microsoft environment expertise, customer consultation (via careerplan.io/jobs/12016-10005351608-S-it-kundenbetreuerin-internet-ubertariflich-mwd-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Preferred skills
Advanced knowledge of hard- and software, reliable personality