Assistent der Serviceleitung (m/w/d)
Core
Operational support and relief for the Service Management team in an automotive dealership, acting as a central communication hub and customer contact point.
Role type
Assistant to Service Management (Operations)
Builds
Daily service operations and customer service processes for an automotive dealership
Domain
Automotive retail / After-sales service
Deliverable
product features
Required skills
Customer service, process coordination, project support, independent task management, MS Office
Preferred skills
People orientation, initiative, structured work style, calm under pressure
Responsibilities
Prepare meetings, coordinate appointments, track internal processes, support projects for service area development, manage tasks from A to Z, represent the company to customers and external service providers, work directly at the counter
Seniority
Mid-level, hands-on IC