accompio GmbH: AI Automation Engineer (m/w/d)
Core
Building end-to-end automation, integrations, and AI workflows to replace manual processes across a unified IT platform connecting HaloPSA, Business Central, Dynamics 365, and HubSpot.
Role type
Senior IC AI Automation Engineer (Platform)
Builds
Production-ready automated workflows, system integrations, and AI agents for ticketing, billing, and service management.
Domain
IT Services / MSP / Enterprise Software
Deliverable
production ML models | product features
Required skills
Python, TypeScript/JavaScript, PowerShell, REST APIs, Webhooks, OAuth 2.0, Git, LLM APIs (OpenAI/Anthropic), Prompt Engineering, MCP (Model Context Protocol), RAG, Vectors, Power Platform, iPaaS
Preferred skills
HaloPSA, Autotask/Kaseya, ConnectWise, Dynamics 365, Business Central, EU AI Act implementation, DSGVO compliance
Technologies
Claude Code, Cursor, Codex, HaloPSA, Microsoft Business Central, Dynamics 365, HubSpot, Power Platform
Responsibilities
Configure and extend HaloPSA workflows and automations; Connect systems via REST APIs, Webhooks, and Middleware; Implement LLMs for ticket triage, classification, and text generation; Build agent-based workflows with strict security controls (MCP, Least Privilege); Ensure observability and documentation for handover; Measure impact via automation metrics.
Seniority
Senior, hands-on IC
