IBH connect GmbH: IT-Leiter (m/w/d) Managed Services & IT-Infrastruktur
Core
Leading IT infrastructure and support teams while acting as a strategic IT consultant (vCIO) for key clients to modernize their IT landscapes.
Role type
Senior IT Infrastructure Manager (Managed Services)
Builds
Managed services portfolio, internal IT processes, and client IT modernization strategies
Domain
IT Services / Managed Services / Infrastructure
Required skills
IT Infrastructure management, Team leadership, Strategic planning, Budget management, SLA/KPI monitoring, Process optimization (ITIL), Client consulting
Preferred skills
ITIL certification, Linux administration, Cloud solutions expertise
Technologies
Linux, Virtualization, Cloud, Service Desk tools
Responsibilities
Lead the IT infrastructure and support team (including Service Desk and Client Management), Design and optimize the Managed Services portfolio and internal IT processes, Act as a strategic advisor (vCIO) for key clients, Manage budget planning and monitor SLA/KPI compliance, Collaborate with executive management and other department heads