Soloplan GmbH: Software Consultant [m|w|d] im Innendienst
Core
Second Level Support for the CarLo logistics software, handling customer inquiries via phone/email, analyzing requests, and developing individual solutions.
Role type
Software Support Engineer (Second Level)
Builds
CarLo logistics software solutions for transport and logistics clients
Domain
Logistics / Transportation Software
Deliverable
client delivery
Required skills
IT support, logistics knowledge, ticket system analysis, remote maintenance, requirement analysis, interface coordination
Preferred skills
IT service desk experience, German and English fluency
Technologies
CarLo software, modern ticket systems, remote maintenance tools