IT-Manager/in
Core
Design, operationalize, and continuously develop the group-wide IT Operational Excellence and IT Operating Models to serve as the central framework for IT governance, processes, roles, policies, and tools.
Role type
Senior IT Management / IT Operating Model Lead
Builds
IT Operating Models, IT Operational Excellence frameworks, process standards, and improvement initiatives
Domain
IT Management / IT Governance / Process Optimization
Required skills
IT Operating Models, IT Process Management, IT Organizational Design, Lean Management, ITIL, COBIT, BPMN, Change Management, Cross-functional Transformation Leadership
Preferred skills
Organizational Development, Training and Workshop Facilitation, Coaching and Consulting
Technologies
Lean, ITIL, COBIT, BPMN
Responsibilities
Implement and evolve the IT Operational Excellence Model based on Lean and ITIL; Develop and maintain methods, standards, and templates for IT process management; Identify inefficiencies and drive cross-functional improvement initiatives; Provide expert consulting to IT units on organizational design and continuous improvement.
Seniority
Senior, hands-on IC
