Bankkaufmann/-frau
Core
Frontline branch representative serving as the primary point of contact for customers, supporting service, online banking, and digital solutions while identifying customer needs and coordinating with advisors.
Role type
Frontline branch representative (banking)
Builds
Customer service interactions and appointment scheduling for a regional bank branch
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Customer service, communication, sales, reliability, teamwork
Preferred skills
Commercial training, experience in service/sales/customer contact, interest in banking/finance/digital solutions
Responsibilities
Greet and engage customers, support service and digital banking solutions, identify customer needs, coordinate consultation appointments, contribute to a positive branch experience
Seniority
Entry-level / Junior