Callcenteragent/in
Core
Telephone specialist consulting for customers in the gastronomy and hotel industry, handling sales, order management, and claims processing.
Role type
Sales and customer service representative
Builds
Order intake and sales for a food and beverage product portfolio
Domain
Food & Beverage / Hospitality
Deliverable
product features
Required skills
Telephone sales, order management, claims processing, MS Office (Excel, Word, Outlook), customer relationship management
Preferred skills
Experience in gastronomy or hotel industry, cooking background, SAP knowledge, additional languages
Technologies
SAP, MS Office
Responsibilities
Telephone specialist consulting for gastronomy and hotel customers, active telephone sales, order entry and forwarding, claims processing, customer database maintenance
Seniority
Entry-level to Mid-level