Callcenteragent/in
Hybrid
Core
Representing clients in contact with their customers via phone, email, and mail, handling inquiries and documentation.
Role type
Customer service agent
Builds
Customer support interactions for third-party clients
Domain
Business services / Customer support
Deliverable
client delivery
Required skills
German (fluent spoken and written), English (preferred), PC skills, communication, service orientation
Responsibilities
Answering and processing telephone and written inquiries, documenting interactions, representing clients in customer contact