Bürokaufmann/-frau
Hybrid
Core
Managing customer and business partner relationships, coordinating orders from capture to delivery, and handling returns and complaints to ensure smooth logistics processes.
Role type
Administrative Assistant (Logistics & Customer Service)
Builds
Order fulfillment and logistics workflows for customers and business partners
Domain
Logistics / E-commerce
Deliverable
product features
Required skills
Order coordination, customer communication, returns processing, MS-Office proficiency, structured work style
Preferred skills
SAP knowledge, customer service experience, stress resilience
Responsibilities
Customer and business partner support, order monitoring and coordination, handling returns and complaints, liaising with sales and logistics partners
Seniority
Entry-level to Junior