Kaufmännische Fachkraft
Hybrid
Core
Handling customer inquiries, tracking shipments, processing complaints, and conducting warehouse inspections for a logistics company.
Role type
Customer Care Specialist (Logistics)
Builds
Customer service operations and shipment tracking
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Customer care management, complaint handling, troubleshooting, warehouse inspection, written and verbal English (B2)
Preferred skills
Additional foreign languages, IT-led logistics interest
Responsibilities
Written and telephone support for incoming customer inquiries including shipment tracking, processing complaints and troubleshooting, conducting warehouse control rounds, coordinating with other departments