Bürokaufmann/-frau
Core
Processing repair and insurance claims, handling warranty applications, and managing service appointments for customers.
Role type
Administrative clerk (automotive service)
Builds
Service operations for automotive repair and insurance
Domain
Automotive / Insurance
Deliverable
client delivery
Required skills
Claim processing, warranty administration, appointment coordination, customer service, Microsoft Office, structured work
Responsibilities
Create and settle repair and insurance claims, process warranty applications, coordinate workshop appointments, provide telephone customer support, manage complaints