Kaufmännische Fachkraft
Core
Managing orders, deliveries, spare parts, and coordinating internal and external service technicians for a company's products.
Role type
Commercial specialist (order processing and logistics)
Builds
Order fulfillment, spare parts supply, service coordination
Domain
Manufacturing / Industrial equipment
Required skills
Order processing, logistics coordination, spare parts management, complaint handling, MS Office, ERP systems
Preferred skills
Experience in order processing or customer service, technical understanding
Technologies
MS Office, ERP systems
Responsibilities
Create offers, process orders, generate delivery notes and invoices, prepare shipping documents, coordinate freight forwarders, handle spare parts inquiries and orders, coordinate service technician deployments, process complaints and warranty claims, perform general office tasks
Seniority
Entry to Mid-level