Gewerbekundenberater/in
Core
First point of contact for members, providing comprehensive advice on membership benefits, security passes, and additional packages, while handling mobility questions and technical services.
Role type
Customer service representative (commercial)
Builds
Member support services and administrative processing
Domain
Automotive / Mobility services
Deliverable
client delivery
Required skills
Commercial training, 5+ years of professional experience, MS Office proficiency, organizational skills, independent and structured work style
Preferred skills
Customer service experience, flexibility, high sense of responsibility, resilience
Responsibilities
Advise members on membership benefits and security passes, answer questions about mobility and technical services, organize assistance measures for members in case of breakdowns, handle billing and office organization, contact suppliers