First-Level-Supporter/in
Core
Providing technical support for students and staff using IT infrastructure, CAD/DTP software, and managing plot/print services within an architecture faculty.
Role type
First-level IT support specialist (plot/print services)
Builds
IT support for students/staff, plot/print infrastructure, exam monitoring
Domain
Higher education / Architecture / IT Infrastructure
Required skills
Windows OS, CAD software, DTP, Photoshop, InDesign, Illustrator, English communication
Preferred skills
Experience with study-relevant programs, digital competencies
Technologies
Adobe products, CAD, owncloud, TUShop
Responsibilities
Support students with IT infrastructure (Adobe, CAD), assist staff with IT services, administer infrastructure (server provisioning, OS deployment), maintain plot/print infrastructure, support technical exam preparation and monitoring
Seniority
Entry-level, part-time