Kaufmännische Fachkraft
On-site
Core
Central backoffice contact for shipping and receiving customers, handling inquiries, analyzing problems, and coordinating with transport partners.
Role type
Customer service specialist (logistics)
Builds
Customer support solutions for shipping and receiving operations
Domain
Logistics / Transportation
Deliverable
client delivery
Required skills
problem-solving, structured documentation, stakeholder coordination, digital system proficiency, customer orientation
Preferred skills
resilience, adaptability, teamwork
Responsibilities
Answer customer inquiries, analyze and resolve issues, document cases in internal software, coordinate with transport partners, support daily operations