Bürokaufmann/-frau
Core
Front office agent responsible for guest reception, check-in/out, room management, cash handling, and upselling.
Role type
Front office agent
Builds
Guest services and room inventory management (via careerplan.io/jobs/11949-17372394-S-burokaufmann-frau-at-arcotel-wimberger)
Domain
Hospitality
Deliverable
product features
Required skills
Guest relations, cash handling, invoicing, room management, upselling, complaint management, staff training
Preferred skills
Foreign languages, MS Office, Protel
Responsibilities
Greet guests, process check-in and check-out, manage room requests and cancellations, handle cash and invoicing, perform upselling, manage complaints, train apprentices