Kaufmännische Fachkraft
Core
Handling customer service, billing, accounts payable, and debt collection for direct billing operations.
Role type
Commercial specialist (accounts payable & customer service)
Builds
Direct billing statements and payment processing
Domain
Real estate / Energy services
Required skills
Accounts payable, customer service, debt collection, data reconciliation, stakeholder communication, digital process improvement, IT application proficiency, numerical affinity
Preferred skills
Real estate experience, heating and operating cost billing experience, English language skills
Responsibilities
Handle customer inquiries via phone and email, process incoming invoices and manage payment terms, reconcile supplier accounts and resolve discrepancies, process payment reminders and complex overdue cases, contribute to process optimization and digitalization
Seniority
Mid-level, hands-on IC