Gewerbekundenberater/in
Core
Service advisor acting as the link between customers and the workshop, handling order intake, vehicle return, and professional order processing.
Role type
Service advisor
Builds
Workshop services, spare parts, and accessories for automotive customers
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Customer orientation, initiative, reliability, flexibility, computer literacy, sales skills
Preferred skills
Branch experience, §57a authorization
Responsibilities
Order intake and handover to workshop, professional dialogue with customers, vehicle return, active sales of services, parts, and accessories