Kaufmann/-frau - Büromanagement
Core
Front Office Manager responsible for guest check-in/out, active hotel sales, shift leadership, and ensuring smooth operations in the Front Office area.
Role type
Front Office Manager
Builds
Guest services and hotel operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front Office operations, shift leadership, cash management, guest relations, cross-departmental collaboration, sales
Preferred skills
Tourism education, experience in upscale hotel reception, German and English language skills, creativity, engagement
Technologies
Fidelio Suite8
Responsibilities
Check-in and check-out of hotel guests, active sales of hotel services, coordinate reception staff and trainees, ensure smooth workflow and quality assurance in Front Office, collaborate with other departments, manage cash and billing, professional customer management