Kaufmann/-frau - Büromanagement
Core
Managing front office operations, guest check-in/out, and reception staff coordination for a hotel.
Role type
Front Office Manager
Builds
Guest services and hotel operations
Domain
Hospitality
Deliverable
product features
Required skills
Hotel software proficiency, staff leadership, cash management, customer management, German, English
Preferred skills
Tourism education, experience in upscale hotel reception, creativity, engagement
Technologies
Fidelio Suite8
Responsibilities
Check-in and check-out of hotel guests, active hotel sales, leading and coordinating reception staff, ensuring smooth front office operations, cash management, professional customer management
Seniority
Mid-level, hands-on manager