Callcenteragent/in
Core
Telephone specialist consulting for customers in the gastronomy and hotel industry, handling sales, order management, and claims processing.
Role type
part-time customer service and sales agent
Builds
order fulfillment and sales for a food retail company
Domain
retail / food & beverage
Deliverable
product features
Required skills
gastronomy or hotel industry training/experience, telephone sales experience, computer literacy (Excel, SAP), customer orientation, communication skills
Preferred skills
telephone sales experience, SAP knowledge
Responsibilities
telephone specialist consulting for gastronomy and hotel customers, active telephone sales, order entry and forwarding, claims processing, customer database maintenance
Seniority
entry-level to mid-level