Callcenteragent/in
Core
Customer service representative handling inbound calls, email support, and account registration assistance for clients.
Role type
Customer service agent
Builds
Customer support interactions and account registration flows
Domain
Customer service
Deliverable
client delivery
Required skills
Customer service, phone communication, email management, account registration, issue escalation, documentation
Responsibilities
Greet customers and resolve their inquiries, assist with online registration and product questions, document interactions, escalate complex issues to other teams, handle email correspondence