ERP-Berater/in - ERP-Consultant
Hybrid
Core
Build and lead an SAP HCM support team to handle ongoing operational support, analyze complex issues, and manage tickets for customers.
Role type
Senior SAP HCM Support Lead / Team Builder
Builds
Efficient SAP HCM support processes and a dedicated support team
Domain
Enterprise Resource Planning (ERP) / Human Capital Management (HCM)
Required skills
SAP HCM expertise, ticket management, team building, mentoring, process design, complex problem analysis
Preferred skills
Knowledge sharing, structured communication, solution-oriented mindset
Technologies
SAP HCM
Responsibilities
Support customers in ongoing SAP HCM operations, analyze complex issues, coordinate support requests, train new colleagues, establish efficient ticketing processes
Seniority
Senior, hands-on IC with leadership responsibilities