Technische/r Fachwirt/in
Core
Handling customer and dealer inquiries, providing consultative advice on stone and ceramic kitchen countertop properties, and managing service orders.
Role type
Technical Specialist (Commercial)
Builds
Service workflows and documentation for stone and ceramic countertop maintenance.
Domain
Construction materials / Stone and ceramic countertops
Deliverable
client delivery
Required skills
Trade apprenticeship (stonemason, carpenter, surface technician), commercial understanding, customer service, Office 365
Preferred skills
Experience in similar position
Technologies
Office 365
Responsibilities
Processing customer and dealer inquiries, providing consultative advice on product properties, creating and processing service orders, preparing documentation for service technicians, contributing to process improvement
Seniority
Entry-level to Mid-level