Kaufmännische Fachkraft
Core
Administrative and customer service support for an automotive body shop, handling insurance claims, order processing, and customer inquiries.
Role type
Administrative assistant (automotive service)
Builds
Insurance claim processing, customer service interactions, administrative documentation
Domain
Automotive repair and insurance
Deliverable
client delivery
Required skills
Order processing, insurance claim handling, customer service, MS Office, numerical skills, driving license (Class B)
Preferred skills
Automotive industry experience, completed civil service or military service
Technologies
MS Office
Responsibilities
Telephone and in-person customer support, assisting the service advisor, processing orders to invoicing, appointment scheduling, handling insurance claims for body damage, managing drop-off and pick-up trips
Seniority
Entry-level, administrative IC