Softwareentwickler/in
Core
Operations Manager responsible for the smooth operation of SAP SuccessFactors platforms (Employee Central, Onboarding, Learning, Recruiting) for federal government entities.
Role type
Senior Operations Manager (SAP SuccessFactors)
Builds
Maintains and optimizes production SAP SuccessFactors instances for federal clients
Domain
Public Sector / Human Capital Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SAP SuccessFactors administration, 2nd Level Support, system monitoring, incident & problem management, user & system administration, stakeholder communication
Preferred skills
SAP HCM experience, database knowledge, basic programming skills
Technologies
SAP SuccessFactors, SAP HCM
Responsibilities
Plan and implement operational changes, lead a team of Application Managers, perform error and system analysis, manage incidents and problems, conduct user and system administration, collaborate with the product vendor for continuous improvement, exchange with federal administration clients
Seniority
Senior, hands-on IC with team leadership