Softwareentwickler/in
Core
Ensuring quality and functionality of ServiceNow solutions through manual and automated testing within an agile environment.
Role type
ServiceNow QA Engineer
Builds
ServiceNow platform solutions
Domain
Enterprise Service Management (ESM) / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform expertise, test automation (ATF), agile methodologies (SAFe, Scrum), defect tracking, test planning, migration concepts, compliance standards (ISTQB, ITIL, SAFe, IT-Security)
Preferred skills
CSA, CAD, CIS, CTA, CWA certifications
Technologies
ServiceNow, ATF, Jira, Confluence, MS Office, Miro
Responsibilities
Derive test cases from user stories and acceptance criteria, execute tests within the ServiceNow platform, create and maintain test documentation and automate test workflows, capture and analyze defects in coordination with developers and product owners, participate in sprint planning, reviews, and retrospectives, support definition and implementation of governance and compliance standards in the testing area, proactively identify risks, dependencies, and optimization potentials in the testing process, create test concepts, test plans, and migration concepts, ensure adherence to technical and methodological standards, create and maintain test and test automation environments, support identification and management of test data
Seniority
Mid-level, hands-on IC