IT-Anwendungsbetreuer CRM & Kundenportal (m/w/d)
Core
Administration and support of the CRM system and digital customer portal to ensure reliable operation and data quality.
Role type
Application Support Specialist (CRM & Customer Portal)
Builds
Digital customer services and CRM workflows
Domain
Energy metering / Building services
Required skills
CRM system administration, functional testing, requirement analysis, SQL, database management, interface management, documentation
Preferred skills
Microsoft Dynamics CRM / Dynamics 365, web-based portals, project participation
Responsibilities
System administration and error analysis, requirement intake and evaluation, functional and acceptance testing, data quality improvement, user documentation creation, training support
Seniority
Mid-level, hands-on IC