Sales Support Manager (m/w/d)
Core
Central interface between customers, sales, supply chain, and logistics for FMCG food retail clients, managing the entire order and delivery chain.
Role type
Sales Support Manager
Builds
Order fulfillment, customer portals, and sales action support for retail clients
Domain
FMCG / Food Retail / Supply Chain
Required skills
Order management, Customer service, ERP systems, MS Office, EDI processes, Contract management, Forecasting, Reporting, Sales action planning, Data analysis
Preferred skills
Experience in FMCG food category, Experience with retail portals, English language skills
Responsibilities
Manage customer orders and service, Coordinate with procurement, production, and logistics, Support Key Account Managers, Maintain customer master data and contracts, Prepare sales actions and samples, Create invoices and revenue reports, Analyze sales data and forecasts
Seniority
Mid-level, hands-on IC