Teammanagement & Fachinformatiker Systemintegration vor-Ort-Support (m/w/d) Brake
Core
Leading the IT support team and providing on-site system integration and operational support for public administration clients.
Role type
Team Lead & System Integration Engineer (On-site Support)
Builds
IT services including server, network, workstation, printer, and phone support for public administration
Domain
Public Administration / IT Infrastructure
Required skills
Team leadership, resource planning, task prioritization, server administration, client communication, process development, documentation
Preferred skills
None stated
Technologies
Servers, networks, workstations, printers, telephony systems
Responsibilities
Coordinate the team, plan resources, prioritize tasks, ensure efficient ticket distribution, act as interface between team/management/clients, support customers on-site with daily IT operations, handle service requests and incidents, administer server and client environments, monitor ongoing topics and SLAs, develop internal processes and standards, document work results, support colleagues with technical questions
Seniority
Mid-Senior, hands-on IC with team leadership