Sr Principal Analyst - ServiceNow Contract Negotiations
Core
Sr Principal Analyst at Gartner creating must-have insights, market predictions, and best practices on ServiceNow contract negotiations, licensing, and vendor management for enterprise clients.
Role type
Senior IC analyst (ServiceNow contracting & vendor management)
Builds
Research articles, webinars, client briefings, and presentation materials for Gartner events and conferences
Domain
Enterprise software procurement, SaaS licensing, and cloud services market
Required skills
ServiceNow licensing expertise, SaaS contract negotiation, vendor management, software asset management, market trend analysis, executive presence, data synthesis, financial acumen
Preferred skills
Software license compliance risk assessment, experience with AWS/Google/Salesforce/SAP/Oracle/Microsoft, agile navigation in matrixed environments
Technologies
ServiceNow, AWS, Google Cloud, Salesforce, SAP, Oracle, Microsoft
Responsibilities
Create innovative insights content on ServiceNow contracting; research and forecast trends in software/SaaS/cloud licensing; provide actionable advice to clients via virtual or face-to-face interactions; deliver high-value presentation materials at Gartner events; support sales teams as voice of the market; conduct peer reviews of content; identify research process improvements
Seniority
Senior, hands-on IC