Sr Product Specialist, GSSO
Core
Senior Product Specialist bridging Sales and Technology to deploy, optimize, and scale Salesforce and integrated sales technologies (Gong, EAC, Customer 360) to enhance seller productivity and operational excellence for a global sales organization.
Role type
Senior IC Salesforce Product Specialist / Sales Operations
Builds
Scalable Salesforce solutions, user stories, operational processes, and AI-powered workflow improvements for global sales teams
Domain
Enterprise Sales Technology / CRM Administration / Data Governance
Required skills
Salesforce Administration, User Management, Permission Sets, RBAC, Data Governance, Jira, Agile User Stories, Process Documentation, Workflow Mapping, AI Tool Leverage
Preferred skills
Salesforce Certified Administrator (SADM-201), CSPO, Agile Certifications
Technologies
Salesforce, Gong, EAC, Customer 360, Salesforce Inspector, Data Loader, SOQL, Jira
Responsibilities
Manage Salesforce administration (user setup, access controls, delegated admin), translate business requirements into user stories/backlog items, execute data audits and mass updates, support product releases and testing, create SOPs and training materials, collaborate with cross-functional teams to improve workflows
Seniority
Senior, hands-on IC
