Medical Office Coordinator (Department of Physical Medicine & Rehabilitation)
Core
Handle incoming requests from patients and providers, ensuring issues are resolved promptly and thoroughly.
Role type
Administrative Medical Office Coordinator
Builds
Clinic operations and patient care coordination
Domain
Healthcare / Physical Medicine & Rehabilitation
Deliverable
Dashboards & analysis
Required skills
Scheduling, registration, care coordination, Microsoft Office, medical terminology, patient inquiry handling, administrative support
Preferred skills
EPIC system experience
Responsibilities
Handle incoming requests from patients and providers, provide quality service in scheduling and registration, complete regular tasks without repeated instructions, respond to ad hoc patient inquiries, prepare to support clinic activities from home, provide coverage to the front desk and telephone line, provide back-up support coverage for time-off requests, provide leave coverage for other clinical support co-workers, provide general administrative support to physicians