Director, Real-Time Information Center (Johns Hopkins Public Safety)
Core
Strategic leadership and management of a 24/7 Real-Time Information Center (RTIC) providing incident intelligence, situational awareness, and operational support to the Johns Hopkins Police Department, University, and Health System.
Role type
Director of Real-Time Information Center (Public Safety)
Builds
A modernized coordination and response center integrating video management, analytics, and data-driven policing technologies.
Domain
Higher Education Public Safety / Emergency Management
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Strategic planning, organizational leadership, policy development, technology integration, intelligence analysis, budget management, stakeholder coordination, compliance oversight, crisis management
Preferred skills
Master's in Emergency Management or related field, large-scale operational center implementation, enterprise technology integration
Technologies
Video Management Systems (VMS), License Plate Reader (LPR) systems, analytics platforms, dashboards
Responsibilities
Develop and implement long-term strategy and vision for the RTIC; oversee staffing, recruitment, and performance management; manage technology procurement and lifecycle; set analytical priorities and intelligence frameworks; ensure compliance with legal and privacy standards; manage budget and resource forecasts; provide executive oversight during critical incidents.
Seniority
Director, strategic leadership & operational oversight