BCCHW Trainer
Core
Facilitate in-person onboarding and field training for Certified Community Health Workers while performing member appointments and quality audits.
Role type
Part-time BCCHW Trainer and Field Support
Builds
Operational readiness and service standards for community health worker programs
Domain
Healthcare operations and community health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training facilitation, onboarding, coaching, healthcare operations, customer-facing field roles, quality auditing, travel, member engagement
Preferred skills
Experience in training, onboarding, coaching, healthcare operations, customer-facing field roles
Technologies
N/A
Responsibilities
Lead in-person BCCHW onboarding, field training, and new hire orientation; Perform field observations and quality audits; Reinforce standards for hospitality, professionalism, documentation, compliance, and member experience; Travel to assigned markets to support onboarding and market launches; Complete member appointments and provide field support during staffing shortages; Serve as a role model for service delivery; Assist with recruitment activities; Adapt to evolving operational priorities
Seniority
Individual Contributor, part-time