Client Success Partner - Guided products
Core
Ensure Gartner clients receive value exceeding their investment by understanding business priorities, breaking down challenges, and supporting decision-making.
Role type
Client Success Partner (Guided Products)
Builds
Client engagement, onboarding, renewals, and tailored research delivery
Domain
Business intelligence / Management consulting
Deliverable
client delivery
Required skills
proactive client engagement, operational excellence, C-level partnering, quarterly review management, research curation, client onboarding, retention management, challenge resolution
Preferred skills
Bachelor's or Master's degree, English (business/fluent)
Responsibilities
Drive monthly client touchpoints, support onboarding and renewals, deliver relevant research, partner with senior team on C-level initiatives, conduct quarterly review calls, ensure client satisfaction and retention
Seniority
Associate (2+ years experience)
