Forward Deployed Engineer
Core
Lead end-to-end API onboarding and implementation for new customers, serving as the primary post-sale contact for strategic enterprise accounts.
Role type
Senior Forward Deployed Engineer (Customer Success & Integration) (via careerplan.io/jobs/11209-forward-deployed-engineer-at-canopy-connect)
Builds
API integrations and customer onboarding workflows for insurance technology platform
Domain
Fintech / Insurance / API Infrastructure
Required skills
Node.js, Express, React, TailwindCSS, Next.js, PostgreSQL, AWS, API troubleshooting, data integration, authentication workflows, UX principles, workflow optimization
Preferred skills
Figma, Adobe XD, Photoshop, data security protocols
Responsibilities
Lead end-to-end API onboarding and implementation for new customers; Serve as primary post-sale contact for strategic enterprise accounts; Act as an internal advocate for customer needs to inform product roadmap; Analyze usage data to identify expansion opportunities; Support contract renewals and growth initiatives.
Seniority
Mid-Senior, hands-on IC