Sachbearbeiter Forderungsmanagement / Kundenbetreuung (gn)
On-site
Core
Handling open claims and customer service for a debt collection and customer service company in the Ulm area.
Role type
Accounts receivable and customer service specialist
Builds
Payment processing and customer communication
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Accounts receivable management, customer service, data entry, MS Office, German (fluent), written communication, problem-solving
Responsibilities
Telephone and written correspondence with customers and debtors, processing payment receipts, maintaining master data, negotiating and monitoring payment plans, documenting processes in the system, supporting administrative tasks