Alarmverfolger & Dispatcher (m/w/d)
Core
Monitoring security and alarm systems, handling emergency contacts for bank staff, and coordinating incident response for UniCredit Bank GmbH.
Role type
Security operations dispatcher
Builds
Incident response workflows and security coordination for a major European bank
Domain
Banking security / Physical security operations
Deliverable
client delivery
Required skills
Alarm system monitoring, emergency contact management, incident reporting, process adherence, external vendor coordination, shift work tolerance, data confidentiality
Preferred skills
IT proficiency, MS Office, security certification (§ 34a GewO)
Responsibilities
Monitor danger and alarm systems, serve as first point of contact for bank employees in emergencies, process incidents via phone and email, coordinate information flow with authorities, initiate response measures per procedure
Seniority
Entry to Mid-level, hands-on operational role