Senior Product Manager - CISO Advantage
Core
Field specialist enabling Managed Service Providers (MSPs) to integrate and deliver Sophos CISO Advantage security services, acting as the primary resource for partner product knowledge, enablement, and end-user adoption.
Role type
Senior Product Manager (Field Specialist / Channel Enablement)
Builds
CISO Advantage managed detection and response (MDR) platform and associated service delivery playbooks
Domain
Cybersecurity / Managed Security Services (MSSP) / B2B SaaS
Deliverable
product features | client delivery
Required skills
cybersecurity program management, GRC, vCISO service delivery, MSP/channel partner operations, product feedback collection, end-user training and onboarding, translating technical security concepts, AI tool usage
Preferred skills
pre-sales experience, vendor-side field role experience, security consulting
Technologies
Sophos CISO Advantage, AI tools
Responsibilities
Capture and report partner/customer feedback on product usability, feature gaps, and competitive alternatives; Serve as primary field resource for MSP partners on product knowledge and positioning; Develop structured onboarding and delivery playbooks for partners; Support partners in delivering end-user training and defining adoption milestones; Collaborate with Sales, Channel, Product Marketing, and Customer Success teams to align enablement with commercial priorities.
Seniority
Senior, hands-on IC